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Using EZBorrow: EZborrow and ILLiad

Borrowing from Other Libraries

ill graphic The Hammermill Library doesn't always have what you need.  When a book or article you want to read isn't available at the Hammermill library, it may be possible for us to borrow it from another library on your behalf. We have two services available that you can use: EZborrow and ILLiad.

For Books: Always start with EZborrow. You can search for items in our network of partner libraries yourself and request them to be shipped here right away.  If you don't find the title in EZborrow, then try ILLiad.

For Journal Articles you must use ILLiad.

Both services are cost-free for you the user. If you have any questions please contact Lori Krasnesky, Interlibrary Loan Specialist, at lkrasnesky@mercyhurst.edu 

But first, check our collections in the LIBRARY CATALOG or the FULL TEXT FINDER JOURNAL LIST, as we might already have the item you're looking for after all.

 

HOW TO USE EZBORROW


For borrowing books rapidly

Access EZBorrow here

EZBorrow is an interlibrary loan service that allows you to find and borrow books from over 50 member libraries. You make your requests directly to the EZborrow service and your materials are then delivered to the Hammermill Library in about 3-5 business days. EZborrow is made possible by PALCI, a library consortium with member institutions in PA and neighboring states. You may also use EZborrow's search to find other library collections to visit in person (check with other libraries' visitor policies before doing so).

https://youtu.be/-GT37-_kDTM

 

How to use EZborrow

  1. Visit EZBorrow at https://ezborrow.reshare.indexdata.com
  2. Search for materials
  3. Click the Request button under the item you want to borrow in search results or on the item's record page
  4. A new Login window will pop up. Under Select Home Institution choose Mercyhurst University from the drop-down menu
  5. A blank for Student / Employee ID number will appear. Enter your Mercyhurst student/employee ID as a 7-digit number. If you ID has less than 7 digits, add zeros to the front to make it a 7-digit number (For example, if your number is 54321 , type 0054321 )
  6. Under Confirm request select a pickup location (only Mercyhurst Hammermill Library Circ Desk is available )
    1. If applicable, specify a date when you will no longer need the item, a specific volume number in a multi-volume set, or any notes you'd like to add to your request
  7. Click "Confirm Request"
  8. A message should say "Your request has been submitted to E-ZBorrow."
  9. An email will notify you when the item is ready to be picked up at the Hammermill Library Circulation Desk
  10. You may borrow the item for up to 12 weeks. You may ask for more time, but an extension is not guaranteed.
  11. Return the borrowed item to the Hammermill Library Circulation Desk. Materials not returned by the due date or recall date may result in your library account being blocked, and fines being assessed.

HOW TO USE ILLIAD

Log on to ILLiad here
For articles and items EZborrow does not have

How to use ILLiad

  1. If you're looking for a book, did you check EZborrow first?
  2. Log into your ILLiad account using your Mercyhurst login (The first time you log in you'll need to fill in your contact information).
  3. Choose the material type you're looking for under "New Request"
  4. Fill in as much information as you can about the item you're looking for
  5. Click SUBMIT REQUEST
  6. Return the borrowed item to the Hammermill Library Circulation Desk. Materials not returned by the due date or recall date may result in your library account being blocked, and fines being assessed.

https://youtu.be/jn67ypSF10o

 

Renewing ILL items

Renewal of books must be done within your ILLiad account Renewals are subject to approval by the lending library, and you only get one renewal per book. You must request the renewal before the due date by following these steps:

  1. Log into your ILLiad account
  2. Choose CHECKED OUT ITEMS from the menu
  3. Click on the TRANSACTION NUMBER of the book you want to renew
  4. Click on RENEW REQUEST located in red at the top of the screen

 

Further ILLiad information

  • If the material you have requested is owned by our Library, we will cancel your request and help you access the requested material in our collection.
  • Delivery time is dependent on the library sending the material, the availability of the requested material, and the accuracy of the details of your request. Requests are usually processed within 1-2 business days when classes are in session. ILL books can take at least one week to arrive. Journal articles usually arrive within two days, but can take up to one week to arrive. Weather conditions may effect delivery.
  • You will be contacted via your Mercyhurst email when items arrive. The email address you enter must be your Mercyhurst University email address. Please do not use outside email addresses.
  • Articles may be delivered directly to your ILLiad account (Electronically Received Articles) and stored for 20 days. Delivered articles should be downloaded and/or printed upon receipt.
  • Books must be picked up and returned to the Hammermill Library. You will get an email notifying you that the ILL book is ready to be picked up. Books have a loan period anywhere from two weeks to one month.
  • Materials not returned by the due date or recall date may result in the patron's ILLiad and library account being blocked, and fines being assessed.
  • Renewal of books must be done by you from within your ILLiad account. Some lending libraries do not allow renewals, you can only renew a book one time, and you have to submit the renewal before the book is due.